IHS uses evaluation to understand how well programs are working and identify reasons for meeting or not meeting established goals. Evaluation allows programs to be more accountable, validate outcomes, improve program effectiveness, and can guide policy decisions. A variety of evaluation approaches are used to understand program operations and make informed judgements about program management. Whether performing an evaluation on processes, impacts, or outcomes, relying on the overarching agency mission and the populations served is central to effective evaluation planning.
Observations From Members 